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High & Low logo

Terms & Conditions

This website is operated by High & Low by Bobabeing Limited.
 

High & Low is a food brand offering high-protein, lower-carbohydrate, nutritionally balanced noodles with authentic Taiwanese flavours. The brand is proudly developed and distributed by Bobabeing, trading under the domain www.bobabeing.com.
 

Throughout the site, the terms “we”, “us” and “our” refer to High & Low, a brand under Bobabeing.

By visiting our site and/or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service, including all policies referenced herein.
 

These Terms apply to all users of the site, including:

  • Browsers

  • Customers

  • Merchants

  • Contributors of content
     

By accessing or using any part of the website, you agree to these Terms. If you do not agree, you should not use our website or services.
 

We reserve the right to:

  • Update or modify these Terms at any time

  • Add new features or services

  • Change content without prior notice
     

Your continued use of the website following any updates constitutes acceptance of those changes.

 

Ordering Online

Ordering through our website is safe and secure.

Our store is hosted on Wix.com, which provides the e-commerce platform that enables us to sell our products and services to you. Wix uses secure infrastructure and industry-standard encryption technologies to protect your personal and payment information.

All transactions are processed via secure systems, ensuring that communication between your browser and our servers remains private.

 

Payment Security

Your payment security is important to us.

Our store is hosted on Wix.com, which provides secure payment processing infrastructure. We take appropriate measures to protect your personal information, including:

  • Secure encryption of sensitive data

  • Trusted payment processing systems

  • Restricted access to customer information

In the event of any unauthorised use of your payment method, you should notify your card provider immediately in accordance with their procedures.

 

About Cookies

A “cookie” is a small file stored in your browser that helps us recognise your device and improve your experience on our website.

We use cookies to:

  • Enable essential site functionality

  • Improve performance and user experience

  • Remember your preferences for future visits

If you are using a shared or public computer, we recommend clearing cookies after use.

Please note that disabling cookies may affect certain features of the website, such as shopping basket functionality.

 

Prices & Currency

All prices listed on our website are shown in Pounds Sterling (£), and all transactions will be processed in GBP.

We reserve the right to update pricing at any time without prior notice.

 

VAT

Prices may be subject to UK Value Added Tax (VAT) where applicable.

  • VAT will be clearly indicated at checkout

  • Some products may be zero-rated depending on UK regulations

  • Business customers with a valid VAT registration number may request VAT adjustments where applicable

 

Overseas Customers

Customers ordering from outside the United Kingdom are responsible for:

  • Checking local import regulations

  • Paying any applicable duties, taxes, or customs charges
     

High & Low by Bobabeing Limited is responsible for dispatching orders as agreed but is not liable for delays or issues caused by customs clearance.
 

Any additional costs, including return shipping or refused deliveries due to import restrictions, will be the responsibility of the customer.

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